Privacy Policy
How Flowtech SaaS collects, uses, and retains personal data when you enquire about training.
Last updated: 4 August 2026
Data controller
Flowtech SaaS is the data controller for personal information submitted through flowtechsaas.digital. Contact: hello@flowtechsaas.digital; 165 Convensia-daero, Yeonsu-gu, Incheon 21998; +82 32-723-6300.
Data we collect
- Enquiry forms — name, email, lesson interest, preferred timing, and message content
- Email or phone correspondence — whatever you choose to share while arranging lessons
- Technical logs — basic server logs such as IP address, browser type, and timestamps
- Cookies — see our Cookies Policy for essential and optional analytics cookies
We do not ask for passport numbers, payment card details on this website, or health data.
Purposes and legal bases
- Responding to lesson enquiries and scheduling (legitimate interests / steps prior to contract)
- Delivering paid workshops and clinics you book (contract)
- Improving site clarity where analytics cookies are accepted (consent)
- Meeting accounting or legal duties related to paid lessons (legal obligation)
Retention
Enquiry messages without a booking are retained up to 24 months, then deleted or anonymised. Records tied to paid lessons are kept for up to seven years for accounting and dispute resolution. Analytics cookie identifiers follow the durations listed in the Cookies Policy.
Sharing
We use hosting and email providers who process data on our instructions. We do not sell personal data. We may disclose information if required by law or to protect rights and safety.
International transfers
Our studio operates from the Republic of Korea. Website hosting or email tools may process data in other countries, including the United Kingdom or European Economic Area. Where transfers occur, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions where available.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, and you may object to certain processing. Where processing relies on consent, you may withdraw consent without affecting prior lawful processing. Contact hello@flowtechsaas.digital. You may also lodge a complaint with a supervisory authority in your jurisdiction.
Children
Lessons and the site are aimed at adults. We do not knowingly collect data from children under 16.